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Certinia PSA-Sysadmin Exam Syllabus Topics:

Topic
Details

Topic 1

PSA Custom Settings, Configuration Groups, and Metadata: This section covers Lightning Components & Visualforce Pages, how to manage Lightning Pages, use Field Sets to Customize Lightning and
or Visualforce Pages, PSA Configuration Groups, Manage Configuration Groups, PSA Custom Settings, Review & Maintain Existing Custom Settings, and creating
importing Regions-Practices-Groups.

Topic 2

User Management: This section covers Security, how to manage User Access by Assigning & Managing, Permission Controls, User Access by Assigning Permission Controls, Workspaces, how to assign Workspaces to New Users, and how to maintain workspaces to Reflect Personas within the organization.

Topic 3

Automated Jobs & Scheduled Maintenance: In this section, the focus is on how to schedule Jobs

Topic 4

Configuration Management: In this section, the topics covered include General Configuration & UX customization, Customize Page Layouts, configuring Task Time Entry Mode, and creating Report and Dashboard Folders.

Topic 5

Schedule
Review
Delete Scheduled Jobs According to Business Needs; Perform Routine Cleanup, Configuration in 'Actuals Configuration Group' and Set Mode for Calculation, and App Log Maintenance.

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Certinia PSA System Administrator 2023 Sample Questions (Q57-Q62):

NEW QUESTION # 57
When a Timecard is entered into the system, a record is generated that can be used in calculating Actuals.
What is that record called?

A. An "Accounting Log" record
B. A 'Transaction Delta" record
C. A "Revenue Item" record

Answer: B

NEW QUESTION # 58
In your Company, a Resource Manager wants to provide the option for Resources to nominate themselves for upcoming work they are interested in. How can you set this up?

A. Enable "Candidates Can Self-Nominate for Work" custom setting > add the "PSA Resource Self-Nomination" Lightning component to the Lightning Home page
B. Enable "Self-Nominate for Work" custom setting > add the "PSA Self-Nomination" Lightning component to the Project Detail Page
C. Enable "Self-Nominate for Resource Request" custom setting > add the "PSA Resource Self-Nomination" Lightning component to the Resource Request Detail Page

Answer: C

NEW QUESTION # 59
Project Managers would like to display several fields prominently on the Project Lightning Page. Which PSA Lightning Component could you use to meet this need?

A. FF Highlights
B. FF Field Overview
C. FF PSA Field Summary

Answer: C

Explanation:
Project Managers who want to display several fields prominently on the Project Lightning Page should use the FF PSA Field Summarycomponent. This component allows users to highlight key fields related to their projects, improving visibility and accessibility within the Lightning interface.
FinancialForce PSA provides several Lightning components, but among them:
* FF Field Overview: This component is not specifically designed for summarizing multiple fields in a prominent way.
* FF Highlights: This component typically provides a brief summary but does not allow for multiple field customization.
* FF PSA Field Summary: This is the most appropriate component, as it allows displaying multiple PSA fields prominently on the Project Lightning Page.
Thus, the correct answer isC. FF PSA Field Summary.
References:
* PSA Sys Admin Essentials Student Guide Fall 20

NEW QUESTION # 60
The time periods in your org run through 2024. Your Finance team wants to start building forecast models through 2030. What is the best way to help the Finance team accomplish their task?

A. Contact FinancialForce Onboarding and have them assist you jn uploadinq a "csvfile with the correct time periods for the years 2025-2030 into your org
B. Use dataloader.io or Data Import Wizard to upload a "csvfile with the correct time periods for the years
2025-2030 into your org
C. Contact FinancialForce Support or your Partner to open a ticket, requestinq that Onboarding help load the required time periods to ensure Actuals remain intact in your org

Answer: B

Explanation:
* Understanding Time Periods in PSA
* PSA requirespredefined time periodsto process timecards, utilization, and forecasting.
* If time periods are not extended into the future,forecasting and utilization calculations will stop workingbeyond the last defined time period.
* How to Extend Time Periods to 2030
* Step 1:Create a.csvfile with the appropriate time slices (years, quarters, months, weeks).
* Step 2:UseSalesforce Data Import WizardorDataloader.ioto import the records.
* Step 3:Ensure the imported time periods align with yourcompany's fiscal year.
* Step 4:Verify in PSA that new time periods are correctly set up and available for reports.
* Why Not Contact FinancialForce Support? (Option C)
* FinancialForce Support is not requiredto create time periods. This is astandard admin task that can be completed using Salesforce tools.
* PSA Sys Admin Essentials Student Guide Fall 20 (2).pdf, Page 87.
References:

NEW QUESTION # 61
A manager was looking at utilization for a resource for the last two months. The resource was identified as 80% utilized for each month, but the subtotal section showed 160% for the user for that same two month period.
How can the report be fixed to show 80% instead of 160%?

A. Adjust the Resource's work calendar to 40 hours and refresh the report
B. Create a Summary Level formula so the subtotal is calculated and not summed
C. Set the "Utilization" setting for Target Utilization Approach to "Weighted"

Answer: C

NEW QUESTION # 62
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